Aalborg Kommune – Storvorde Care Home
An Everyday Life with More Calm, Safety and Presence
He always got up early – long before the staff reached him in the morning. Sometimes he forgot to get dressed, other times he wandered confused around his room. For the staff, it was a constant concern – they knew he needed help, but they couldn’t always be there in time. Helle Hansen, head of Storvorde Care Home, clearly remembers the frustration: “It hurt to know he was starting his day without support. We all want residents to begin the day with dignity,” she says.
With Nemlia, the situation changed. Now, the staff receives a notification the moment he gets up, so they can be by his side exactly when he needs help. “He faces the day in a completely different way – and we can be there with peace of mind,” says Helle.
Small Changes, Big Impact
This story is just one of many examples of how Nemlia has transformed daily life. For night shifts, the difference has been remarkable. Previously, staff entered residents’ rooms three or four times each night just to check if everything was okay. It caused unrest and took time away from other tasks.
“Now we only respond when there is actually a need. It saves us time and provides reassurance – for ourselves and for the residents,” Helle explains.
Relatives have also noticed the change. When a new resident moved in, his wife was worried about the nights. Would he be restless? Would he be left alone for too long? With Nemlia, the staff could follow what happened and share it with her. “That brought her peace – she knew everything was as it should be. She could finally let go a little and simply be his wife instead of a worried relative,” Helle recalls.
A Better Work Environment and Stronger Ownership
For the staff, Nemlia means their workdays have become calmer. In the past, door alarms and floor mats created noise and even risked falls. Today everything is easier to manage, and the atmosphere in the unit is much more peaceful.
Helle points to an important reason why the solution works so well: ownership. “I’ve chosen to step a little into the background. It’s our frontline staff who run the Nemlia solution. They know daily life best, and they’ve embraced it with great commitment. It’s their tool, not just a system imposed on us,” she explains.
From Procedures to Human Care
With Nemlia, care is no longer bound to rigid routines. When a resident changes behaviour or seems tired, staff can respond immediately – and adjust care to the individual’s needs.
“We can meet residents in a completely new way – at eye level, with respect for their rhythm and needs. It creates warmth in the relationship and makes our work more meaningful,” says Helle.
Looking back at the first months with Nemlia, Helle has no doubt:
“We’ve gained more calm, more time and better opportunities to meet residents exactly where they are. It brings greater safety – for us, for residents and for their relatives. For me, this isn’t just technology. It’s a solution that creates quality of life. And that is the most important thing of all”, she concludes.
Want to know more about Nemlia and our solutions? Book your introduction meeting.